If you find any error with your tire order, please call customer service at 310-880-3256 and we will help find a quick and easy resolution for you.

 

Free Shipping Policy

T Sportline offers FREE ground shipping for the lower 48 USA states on qualifying tire orders.  Offer does not apply to any other states, location, or countries.   T Sportline reserves the right to cancel and refund any order prior to shipping.

 

Manufacturer Tire Rebates and Promotions

Manufacturer tire rebates can be found HERE.  Please review the terms for any rebate as defined and managed by the manufacturer. 

 

Return for Refund or Exchange

All returns first require issuing a Return Authorization (RA) number and specific return shipping instructions confirmed by T Sportline (we will confirm the return address). Call customer service at 310-880-3256 for a Return Authorization number and shipping instructions. All returns are subject to inspection by a T Sportline returns specialist and are accepted only within 30 days of delivery. Only undamaged, unused, never installed or attempted to be installed, never driven on, with original manufacturer labels intact, and not damaged in any way tires are eligible for return.

After return, tires must be reviewed by a returns specialist before an exchange or credit is provided. Allow 3-5 business days after receipt of returned tires to process the credit.

Credit amount will be calculated as follows:

• Refund original purchase price less all actual shipping costs incurred and 10% re-stocking fee.  This will include our original cost to ship the tire to you, plus any shipping costs paid to return the tires to us if we provide those labels.  
• Orders shipped via FedEx or UPS are charged freight both ways on refused shipments. No shipping charge is ever refundable.
• Credits will be issued to the credit card used on the order.

 

Canadian and Other International Customers

If an item is damaged or missing from an order and/or an item is shipped incorrectly, duties and taxes will not be charged upon re-shipment. Call for a return authorization number and more information on return shipments.  International / Canadian PST, shipping costs, duties and taxes will not be refunded on items returned for reasons other than those stated above.

 

Manufacturer's Warranties

Tires covered by a manufacturer's warranty is sold with the warranty by the manufacturer extended to the purchaser. We will be happy to assist in obtaining fulfillment of a manufacturer's warranty, if such a case arises.  Other than applicable manufacturers' warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.