About T Sportline

Founded by enthusiasts in 2013, T Sportline is a pioneer and leading provider of premium-branded aftermarket parts and accessories designed specifically for Tesla vehicles. The Company has developed a full suite of custom wheels and interior and exterior accessories that inspire customers interested in upgrading their Model S, Model 3, Model X, Model Y and Roadster with modifications that not only enhance the look of their cars but also provide tangible performance gains. A digitally native business, T Sportline sells direct-to-customer via e-commerce and delivers a rich online content experience for Tesla enthusiasts.  Today, T Sportline is the fastest growing aftermarket EV-focused company.  The opportunity to join a winning team and build something amazing is with T Sportline.

 

Position:

Customer Service Associate

 

What You’ll Do

• Work directly with customers through all communications channels including walk-in, phone, email, chat, messaging, social post commenting
• Serve happiness and solutions to customers, regardless of the situation
• Answer questions and engage with responses to posts
• Consult customers and facilitate entering orders when messaged or communicating with customers
• Use basic smart phone photo and video shooting skills, adequate for visually communicating with customers
• Develop skills for navigating our back-end software systems for order entry, order and tracking look-up, and product inventory research

 

Who You Are 

• Passion and patience for working with customers and helping solve problems
• cars and electric vehicles, experience modifying cars preferred
• Entry level, we can train you - or preferred 2+ years of experience in working in customer service
• Experience in working with an ecommerce-based enthusiast product company preferred
• Bachelor’s degree from an accredited college or university preferred
• Driven, resourceful, creative with a passion to keep T Sportline #1
• Excellent grammar and spelling skills and ability to use tools to ensure communication quality
• Proficient on social media platforms
• Enjoy with working in a fast-paced environment
• Organized with strong project management ability
• Collaborative team member who is willing to work with multiple cross functional departments to produce the best content possible.
• Ability to travel occasionally to shows and events.

 

Location

Atlanta, Ga

Compensation

Competitive based on experience and talent 

 

Send resume and cover letter to:Careers@TSportline.com